Questions
When does it launch?
Android first and the beta is close. Join the waitlist and you will get one email on the day it opens. That is the only message I will send you.
Is there an iPhone version?
Not yet. The groundwork exists, but nothing starts on iOS until the Android release is finished and stable.
Do I need an account?
No. There is no sign up, no server and no cloud. Your garden is stored on your phone, which is exactly why backup and export are built into the app.
Does it work without signal?
Yes. Planning, planting, watering and the catalogue all work offline. Live weather is the one thing that needs a connection and the app carries on without it.
How does the rainfall tracking work?
The app reads live weather for your location and keeps a tally of what has fallen on the plot. Rain resets the watering clock on the crops it reached and anything sheltered under glass or cover is left on the list, because the shower never got to it.
What is free and what is not?
Everything you need to plan and grow is free: the 3D planner, the crop catalogue, plantings, watering, weather, backups and reports. Plot Trak Pro, at £12.99 a year with 14 days free, adds Sun Study, soil pH, composting and the decorative model library.
Do you do group or education pricing?
Yes, by enquiry. Schools, councils, gardening societies, allotment associations, community gardens and care settings can license Plot Trak Pro across a group. Email sales@plottrak.com with rough numbers and what you are running and I will come back with a figure.
If I stop paying for Pro, do I lose my garden?
No. Your plots, plantings and years of harvest history are yours, on your phone, and the free planner carries on working. What does change is that Pro tools switch off and any Pro decorative models you had placed are hidden from the plan. Nothing is deleted, so they reappear the moment you subscribe again.
Is it only for the UK?
At launch, yes. Sowing dates, pest treatments and what is legally approved for amateur use all differ by country, so the first release covers the UK properly rather than covering everywhere badly. Other regions are in the works.
How accurate is the pet safety information?
As accurate as the evidence allows and honest when the evidence is thin. Results read safe, use caution, unsafe, inconclusive or not assessed, each with crop specific reasoning. A crop is never marked safe just to avoid leaving an answer blank.
Is your question about how the app works?
The questions above are about Plot Trak itself. If yours is about using it, watering, backups, setting north, spacing a row, then the user manual has it. Every part of the app is explained there and you can search the whole of it on one page. It is the same guide that is built into Plot Trak, so you can read it before you have installed anything.
Something else?
Use the contact form on the support page, or email help@plottrak.com. Either way you get a reply, usually within two working days.