Support
One person builds Plot Trak, and that same person answers the email. There is no ticket queue and no chat bot.
Get in touch
Email help@plottrak.com. Tell us your device, your Android version and what happened, and include a screenshot if you can. Most replies come within two working days.
Before you write
The FAQ answers the common questions about launch timing, offline use, pricing and pet safety. If the app has crashed, reopening it will restore the most recent snapshot of your garden automatically.
Reporting a bug
Bugs are welcome and genuinely useful. What helps most is the steps that led to it, because a fault that can be reproduced is a fault that gets fixed.
Requesting a feature or a crop
If a plant a UK gardener would grow is missing from the catalogue, say so and it will be researched and added with its sources cited.
Something here unclear, or a request to make?
Getting into gardening, or know someone who is?
Plot Trak is for anyone just starting out and anyone already knee deep in it. Plan the plot, keep track of what you have got growing and pick up the growing knowledge as you go. It is built by one person with no advertising budget, so passing it on is the entire marketing department.